QMplus Media will be phased out as we transition to EchoVideo (Q-Review), which will become our primary video platform.

The university currently has two video platforms, QMplus Media (Kaltura) and EchoVideo (Q-Review).  QMplus Media has traditionally been used for pre-recorded videos and student video assessments while EchoVideo (Q-Review) has been used for lecture recording.  We are moving to only having one video platform, EchoVideo (Q-Review).

Over the years, the functionality provided by the two platforms has become less distinct, meaning we no longer need two different platforms.  Moving to one platform has several advantages:

• A better user experience, all media will be in one place with no need to know how to use two different platforms
• EchoVideo complies with the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
• Reduction in costs

Project timeline

What content is being migrated?

Yes. All existing videos will remain available during the read-only phase (but not after this period).

Please see the guide on downloading videos from QMplusMedia.

Important:

• There is no bulk download option
• Videos must be downloaded one at a time and then uploaded to Echovideo

You will need to upload your videos to EchoVideo as soon as possible. EchoVideo will be the university’s Video management System going forward and will be the default location for storing and distributing video media. Videos should not be stored on One Drive and SharePoint folders as this systems have storage limitations and there are cost implications to storing large amounts of data.  

Existing links and embedded players will continue to work.

No. After the 30^th of June 2026 you will no longer be able to add new content to QMplus Media.

You cannot add new media to QMplus Media; you should create new content in EchoVideo (Q-Review) instead.

Yes. Both tools will no longer be available once QMplus Media becomes view only. However, you will have access to very similar tools on EchoVideo (Q-Review).

You will no longer be able to edit videos after 30 June.

Yes.  EchoVideo (Q‑Review) provides two recording options:

• Universal Capture – installed application (request installation via an IT ticket). This provides similar functionality to Kaltura Capture.
• Browser Capture – web‑based recording tool, no installation required. This provides similar functionality to Kaltura Express capture.

You will be able to continue to use existing interactive videos but you will not be able to create new ones.  This was an experimental feature in Kaltura which they are not supporting going forward.  

EchoVideo (Q-Review) does not have an interactive video feature. This also means that we will not be able to migrate interactive videos from Kaltura to EchoVideo (Q-Review). 

You can create an interactive video in H5P and embed the H5P link within EchoVideo to add features such as quizzes, hotspots, and knowledge checks that enhance learner engagement. Please refer to the provider's guidance for more information.

 EchoVideo (Q-Review) does not offer a direct quiz equivalent, but it does provide polls that can be used to add interactive questions to videos. 

The QMplus Course Media Gallery will be available in QMplus during the initial phases of the migration process. Once the files have been migrated then files can be shared across a QMplus course in EchoVideo by organizing files in Courses and Sections or Collections. Please see the relevant guides on Collections and refer to the section on Courses /Classes in the essential guide. 

The “My Media” link to QMplus Media will still be available in QMplus during the initial phases of the migration process, and there will also be a separate “My Media” area for EchoVideo, along with an additional link for school or departmental videos. 

You can access EchoVideo (Q-Review) via the link in your profile menu in QMplus or directly via the Echo video website: 

1. Go to the Echo360 login page: https://echo360.org.uk 

1. Select Queen Mary University of London. 

1. Log in with your QMUL credentials. 

Yes. All new recordings, uploads and management of video content should take place in Q‑Review. 

EchoVideo (Q‑Review) should be used to: 

• record new video content 

• upload video files 

• edit recordings 

• support teaching, learning and assessment 

• download final versions if required 

• Student assignments 

Yes. EchoVideo (Q‑Review)  includes a built‑in editor that allows you to trim videos, remove unwanted sections and create clips. 

You can: 

• embed or link EchoVideo (Q‑Review) videos directly in QMplus 

• use the Activity Picker in QMplus to add Q-Review items 

Explore our guide “Embedding and sharing EchoVideo content.” 

Video assignments follow the same overall approach in QMplus, with a slightly different process for handling the video itself. 

Assignments use: 

• QMplus – for assignment instructions, deadlines, marking, feedback and final submission 

• EchoVideo (Q‑Review) – for creating, uploading and managing the video 

Yes. Students continue to submit their work through QMplus as usual. 
Where a video is required, students will use EchoVideo (Q‑Review)  to create or upload their video as part of the process. 

No. Previous submissions are not affected unless the completion is after the 30th of June allowing for late submissions.  
Only new or upcoming assignments will follow this updated video process. 

If you take no action, your existing QMplus Media videos will continue to play where they are embedded within QMplus, QMplus Archives, and QMplus Hub, as these will be migrated.

You will only need to move old videos if they do not fall within the scope of the migration. 

The migration project will be transferring the following:  

• QMplus 

• QMplus archives 

• Mahara (QMplus hub) 

• Student assignments  

All videos embedded in QMplus, the QMplus archves and Mahara (QMplus Hub) will still be accessible to students to view, and the course instructors to update and edit.  

Historical student assignments will be stored in an archive and will be available upon request by raising a ticket via the Service Desk. 

If a video does need to be moved, you have the option to either: 

1. Download it from QMplus Media and upload it to EchoVideo (Q-Review), or 
2. Download and retain a copy for future reference 

Please see the guide on how to download content from QMplus Media, along with the EchoVideo (Q-Review) guide on uploading content. 

If you have a video that has been embedded on an external website please review your website as soon as possible or speak to the person responsible for editing your website. content will need to be downloaded and then reuploaded to either the website itself or EchoVideo (Q-Review) to be republished.    

Please see the guide on how to download content from QMplus Media, along with the EchoVideo (Q-Review) guide on uploading content. 

Essential information on QMplus 

Two short resources are available—one for students and one for staff: 

• Students: Essential Information: EchoVideo (Q‑Review) for Students 
• Staff: Essential Information: EchoVideo (Q‑Review) for Staff 

Video guidance 
A range of EchoVideo (Q‑Review) guidance is available for Queen Mary staff, including: 

• A collection of 15 short video guides covering key features, such as: 

• Accessing the system 

• Embedding content into QMplus 

• Uploading and editing videos 

• Captions 

• Software Capture 

• Other commonly used tools 

• To access these videos, log in using: 

• Your full QMUL email address (e.g. j.seamons@qmul.ac.uk), or 

• Single Sign On (SSO) with your usual Queen Mary login details 

Learn more:

A range of additional guidance is available on our QMplus site. 

Yes. We are holding a series of EchoVideo (Q Review) awareness sessions for staff. These sessions will provide an overview of the project, share key information about what is happening and why, and explain how staff can access available support and guidance. 

The sessions are informational in nature, designed to build awareness and confidence in using EchoVideo (Q Review), rather than to provide detailed hands‑on training. 

Sessions are bookable via CPD. 

 EchoVideo (Q‑Review): Awareness Session (60 minutes) 

Yes, EchoVideo has a mobile app that you can use to access your videos and content on the go. 

The app is available to download from: 

• The Apple App Store (for iPhone and iPad) 

• The Google Play Store (for Android devices) 

Once installed, you can log in using your institutional account to view recordings and interactive content. 

EchoVideo does allow a form of collaborative working; however, it differs from QMplus Media. 

• When you share a video with an individual in EchoVideo, you will likely be granting them editing permissions similar to those of the owner, depending on how access is applied. 

• Unlike QMplus Media, you do not assign a specific role (such as “editor”) when sharing with an individual — permissions are handled differently within the platform. 

Caution: 
Please take care when sharing videos, as this may allow others to modify or overwrite your content. We recommend only sharing with individuals who require this level of access. 

For step-by-step guidance, please refer to the official instructions provided by EchoVideo. EchoVideo: Sharing and Unsharing Media with Other Users – Support 

Can students download embedded videos on QMplus?

For videos included in the official migration process, any existing closed caption files will also be migrated to EchoVideo.

However, if you manually download a video from QMplus Media and then upload it to EchoVideo, the existing captions will not transfer automatically. Instead, EchoVideo will generate a new set of automatic captions and transcripts using its own captioning service. As a result, the captions available in EchoVideo may differ from those previously available in QMplus Media.

Important

If you have manually edited or corrected captions in QMplus Media, those changes will not be preserved when a video is manually downloaded and uploaded to EchoVideo.

You should therefore review the newly generated captions in EchoVideo and make any necessary amendments, particularly where captions have been extensively edited or where specific accessibility requirements apply.

Alternative Approach

If preserving existing caption edits is important when manually transferring content, you may wish to:

1. Download the caption file from QMplus Media (Kaltura).
2. Convert the file from SRT format to VTT format.
3. Upload the converted caption file to EchoVideo.

One tool that can be used for this conversion is:

https://subtitleops.com/tools/srt-to-vtt

Key Points

• Video content will be migrated to EchoVideo.
• For videos included in the official Echo360 migration process, existing closed caption files will also be migrated.
• For videos that are manually downloaded from QMplus Media and uploaded to EchoVideo, existing captions will not transfer automatically.
• EchoVideo will generate new automatic captions and transcripts for manually uploaded videos.
• Any manual caption edits made in QMplus Media should be reviewed after migration to ensure accuracy and accessibility requirements are met.
• If preserving edited captions is important during a manual transfer, download the caption file from QMplus Media, convert it from SRT to VTT format, and upload it to EchoVideo.

Please share this information with colleagues who may be affected by the migration.